Image India has a very flexible and friendly 30 days returns policy that lets you return items - not only if they are damaged or incorrect, but also if you don't like them. We maintain a no-questions asked policy, and we will never ask why you wish to return an item. For damaged/incorrect items we offer full refunds. For images returned back out of choice, we deduct the shipping cost and refund back the rest. In case of prepaid orders - it would be refunded back to same credit card/bank account used while making the purchase within 2-5 days of us receiving the painting Please note this applies only on unframed images. Returns for framed images are only accepted in case of delivery of broken frames, otherwise not.
You may cancel your order if the same has not been shipped from our premises, and not yet framed (applicable if framing was chosen). Please email us at email@example.com, or call us on +91 9243486868 for requesting cancellations.
1. In case of Prepaid order, full amount will be refunded to the same Card/Net Banking account used while shopping.
2. For images that are framed and request for cancellation raised later: unfortunately we can't process cancellations demand in such a case.